Business details
- Business name
- [Registered Business Name]
- Brand
- My True Bestie
- Registered address
- [Registered Address]
- support@mytruebestie.com
- Phone
- [Support Phone]
- +91 XXXXXXXXXX
- Support hours
- [10:00 AM to 7:00 PM IST, Monday to Saturday]
- GSTIN
- [GSTIN, if registered]
Messages sent outside support hours are answered on the next business day. Plan activation and AI chats work around the clock.
Grievance Officer
For complaints about content, privacy or your personal data under the IT Rules, 2021 and the DPDP Act, 2023, contact:
- Grievance Officer
- [Grievance Officer Name]
- Company
- [Registered Business Name]
- Address
- [Registered Address]
- privacy@mytruebestie.com
- Phone
- [Support Phone]
- Hours
- [10:00 AM to 7:00 PM IST, Monday to Saturday]
We acknowledge complaints within 24 hours and resolve them within 15 days.
Common requests
- Payment or activation problem: see our Shipping and Delivery Policy, then message us with your Razorpay payment ID.
- Refunds: see our Cancellation and Refund Policy.
- Delete your data: follow our Data Deletion Instructions.
- Report a safety concern: see our Community and Safety Guidelines.
- Privacy questions: read our Privacy Policy or email privacy@mytruebestie.com.
- Rules of use: our Terms of Service.
If you are in distress, please call Tele-MANAS on 14416 or 1-800-891-4416. In an emergency, call 112.